Welcome to Target Cognito, a new financial services forum delivered by Target Group.

Here, Target’s leading minds and changemakers invite you to join them in examining the issues shaping the financial services landscape – from universal issues like regulation, risk and customer experience to incisive topics such as disaggregation.

Add your views, and if there’s a topic that you’d like to discuss directly with our experts, get in touch. Call Target on 0845 650 6200 or visit www.targetgroup.com

Disaggregation

Is disaggregation a threat to established financial services businesses or the most compelling opportunity? Hear Target’s view.

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Ian Larkin

CEO, Target Group

Rapid Business Improvement

Every big Financial Services business knows its legacy systems and processes are ripe for improvement. Target’s been making that happen – with stunning results.

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Customer Experience

More channels, higher expectations, simpler switches: the ball’s in the customer’s court. That means rethinking the journey end-to-end – with tangible business gains.

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Regulation and Risk

Compliance and regulations are critical in financial services. And when integrated with business drivers can ensure a real competitive edge.

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Terry Baxter

Group Risk & Compliance Director, Target Group

Mobilisation

You know the change you want and need to deliver. The challenge is making it happen. We talk change agents, collaboration and the art of holding your shape.

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